What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Businesses/Cybersecurity/Atakama

AI Visibility & Sentiment

Atakama

Atakama provides a Managed Browser Security Platform designed specifically for Managed Service Providers (MSPs). The platform transforms web browsers into secure, fully managed workspaces while offering productivity monitoring and actionable security insights to protect against modern cyber threats.

Active Monitoring

atakama.com

Cybersecurity

AI Visibility Score

0/100

Invisible

Sentiment Score

100/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Atakama today.

Atakama faces a critical discovery gap where AI models recognize the brand in direct inquiries but fail to recommend it as a solution for high-intent cybersecurity challenges. While Gemini identifies the brand identity, Atakama remains entirely invisible in mission-critical queries regarding remote work and SaaS security, ceding the floor to generic platforms like Salesforce and Okta.

Working in your favor

Baseline brand recognition exists within Gemini, where Atakama successfully secured the top position for direct brand inquiries.

Positive sentiment is maintained across all platforms even if mention volume is non-existent, suggesting no negative training data bias.

Gaps to close

Zero visibility in solution-oriented queries, specifically failing to appear in recommendations for securing remote, SaaS-heavy work environments.

Competitors like Netskope and Okta are effectively capturing the security narrative in the AI ecosystem while Atakama remains sidelined.

Total absence of mentions across ChatGPT, Claude, and AI Overviews, indicating a lack of authoritative data linking the brand to its core categories.

Opportunities

Bridge the gap between brand identity and utility by publishing high-authority technical content that explicitly links Atakama's features to 'Remote Work' and 'SaaS Security' keywords.

Leverage Gemini's existing knowledge of the brand to expand into broader cybersecurity category recommendations through targeted entity association.

Highest-Impact Actions

Deploy a 'Problem-Solution' content architecture focusing on the 'Securing SaaS-Heavy' query profile.

Atakama is currently losing this high-intent conversation to general productivity tools; explicitly mapping the product to this problem is necessary for LLM association.

Synchronize brand identity data across ChatGPT and Claude to match Gemini's recognition levels.

Fragmented brand recognition across models prevents Atakama from being viewed as a reliable, authoritative industry player.

Execute a competitive comparison campaign targeting Netskope and Okta's specific AI-generated citations.

These brands are currently the benchmarks for AI recommendations in your space; positioning Atakama as the technical superior in those same contexts can force a shift in model output.

Value Proposition

Transforms the browser—the most vulnerable tool in modern work environments—into a secure, fully managed workspace with comprehensive protection, productivity monitoring, and actionable security insights optimized specifically for MSPs

Overview

Mission

To redefine browser security by transforming the browser into a secure, fully managed workspace that empowers MSPs to protect their clients in an increasingly SaaS-driven world

Products & Services

Managed Browser Security PlatformBrowser Protection & ControlSecurity Insights & ReportingDNS FilteringProductivity Monitoring Tools

Current State

Visibility Landscape

A high-level view of how Atakama performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	—	—	97	—
Core Product/service category queries	—	—	—	—
Growth Areas1q Adjacent, aspirational & visionary	0	0	0	0

Competitive Landscape

Salesforce4 mentions

Slack4 mentions

Okta3 mentions

Azure AD3 mentions

Netskope2 mentions

HubSpot CRM2 mentions

Notion2 mentions

Confluence2 mentions

Zscaler2 mentions

Vanta1 mention

Atakama0 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Atakama's AI visibility.

Key Findings

Strength

Baseline brand recognition exists within Gemini, where Atakama successfully secured the top position for direct brand inquiries.

Strength

Positive sentiment is maintained across all platforms even if mention volume is non-existent, suggesting no negative training data bias.

Gap

Zero visibility in solution-oriented queries, specifically failing to appear in recommendations for securing remote, SaaS-heavy work environments.

Recommended Actions

Deploy a 'Problem-Solution' content architecture focusing on the 'Securing SaaS-Heavy' query profile.

Atakama is currently losing this high-intent conversation to general productivity tools; explicitly mapping the product to this problem is necessary for LLM association.

Synchronize brand identity data across ChatGPT and Claude to match Gemini's recognition levels.

Fragmented brand recognition across models prevents Atakama from being viewed as a reliable, authoritative industry player.

Execute a competitive comparison campaign targeting Netskope and Okta's specific AI-generated citations.

These brands are currently the benchmarks for AI recommendations in your space; positioning Atakama as the technical superior in those same contexts can force a shift in model output.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Securing SaaS Heavy Work Environments(1 query)

“help me secure a client who is 100% remote and uses only saas apps like salesforce and slack”

0/4 platforms mentioned

Adjacent

ChatGPT

1.Salesforce

2.Slack

3.Okta

4.Azure AD

5.Vanta

+24 more

Claude

1.Salesforce

2.Slack

3.Zapier

4.Make

5.Okta

+4 more

Gemini

1.Salesforce

2.Slack

3.Sales Cloud

4.Service Cloud

5.Marketing Cloud

+23 more

AI Overviews

1.Salesforce

2.Slack

3.Okta

4.Azure AD

5.Salesforce Authenticator

+6 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

reco.ai

Web1 ref

Securing Slack for Enterprise Communication and Compliance

reco.ai

Web1 ref

Salesforce Security Best Practices

security.salesforce.com

Web1 ref

Slack Security Explained: Features, Risks, and Best Practices

valencesecurity.com

Web1 ref

Security for Salesforce channels - Slack

slack.com

Web1 ref

SaaS security: A complete best practices guide - BetterCloud

bettercloud.com

Web1 ref

Slack Security: 8 Key Risks and Best Practices - Reco AI

reco.ai

Web1 ref

SaaS Security for Slack - AppOmni

appomni.com

Web1 ref

Slack Security Best Practices - Strac

strac.io

Web1 ref

Protect Your Salesforce Environment from Social Engineering ...

salesforce.com

Web1 ref

Securing Salesforce and Slack Deployments with Zscaler

zscaler.com

Web1 ref

An In-Depth Review of the 2025 Drift and Salesforce Breaches

cybersrclabs.com

Web1 ref

Brand Identity

Brand Voice & Style

How AI perceives Atakama's communication style and personality

Atakama communicates with a confident, technically authoritative voice that positions the company as cybersecurity experts who deeply understand the MSP market. The tone balances professional expertise with accessibility, avoiding overly complex jargon while demonstrating deep knowledge of browser security challenges. There's an underlying urgency about addressing browser vulnerabilities, paired with a solutions-oriented optimism about how their platform solves these critical problems.

Core Tone Traits

Authoritative & Expert

Speaks with confidence about cybersecurity challenges and solutions, backed by technical knowledge

MSP-Focused & Empathetic

Demonstrates deep understanding of MSP business challenges and speaks directly to their needs

Solutions-Oriented

Frames problems clearly but quickly pivots to actionable solutions and outcomes

Professional yet Accessible

Maintains credibility while avoiding overly technical language that alienates decision-makers

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 26, 2026.