Connected Accounts
Answer Google reviews, draft email replies, and post to Facebook and Instagram through the owner's connected accounts.
These tools work on the accounts the brand owner connected in Pendium under Integrations. Each one checks that the service is connected first; if it isn't, the error includes a connectUrl the owner can open to connect it.
- Answer Google reviews: read the reviews on the brand's Google Business Profile location and post replies the owner approved. Start with
list_google_reviews. - Read email and draft replies: read recent Gmail threads and save reply drafts for the owner to send. Pendium never sends mail. Start with
list_email_threads. - Post to Facebook and Instagram: post or schedule the posts the owner approved on the brand's Facebook Page and its linked Instagram account. Start with
get_social_accounts.