What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Businesses/Telecommunications/Verizon Communications Inc.

AI Visibility & Sentiment

Verizon Communications Inc.

Verizon is a leading global provider of technology and communications services, offering advanced wireless, broadband, and managed network solutions. The company serves millions of individual consumers and the vast majority of Fortune 500 companies through its robust 5G and fiber-optic infrastructure.

Active Monitoring

verizon.com

Telecommunications

Partial scan

AI Visibility Score

93/100

Excellent

Sentiment Score

83/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Verizon Communications Inc. today.

Verizon dominates the enterprise landscape by securing the top spot in critical infrastructure queries, effectively positioning itself as the primary authority for IT decision-makers. While this enterprise-level dominance is exceptional, there is a significant performance gap in capturing individual consumer intent, where competitors like T-Mobile and Xfinity are capturing visibility across key lifestyle and remote-work connectivity searches.

Working in your favor

Securing the number one position for Enterprise IT Infrastructure Manager queries

Consistent presence in AI Overviews with a strong 2.5 average ranking

Top-tier performance in specialized prepaid network reliability searches

Gaps to close

Total absence in queries targeting the 'Remote-First Tech Consultant' persona

Failure to capture consumer interest in 5G home internet for high-bandwidth gaming and streaming

Negligible brand recognition in broader lifestyle-based home entertainment upgrade searches

Opportunities

Optimization of content to bridge the visibility gap between enterprise authority and home user reliability

Expanding brand presence into 'best 5G home internet' search clusters to challenge direct competitors

Leveraging Verizon's enterprise trust to appeal to the 'Remote-First' professional demographic

Highest-Impact Actions

Develop and syndicate technical, content-rich guides specifically targeting remote-work connectivity for the 'Remote-First Tech Consultant' persona.

The current 0% mention rate among tech professionals represents a major missed opportunity to influence high-value individual subscribers.

Overhaul SEO and AI-structured data for home internet product pages to explicitly include keywords related to 'gaming' and 'high-bandwidth streaming'.

Competitors are currently capturing the home connectivity market in AI Overviews because Verizon's existing presence in this category is currently invisible in those specific query clusters.

Increase the depth of comparative reliability assets that focus on fiber-versus-5G performance benchmarks.

By directly addressing how users should evaluate telecommunications reliability, Verizon can capture the high-intent traffic currently shifting toward neutral third-party aggregators like Downdetector.

Value Proposition

Verizon differentiates itself through its superior network quality, performance, and reliability, positioning itself as the premier choice for 5G and fiber-optic connectivity.

Overview

Mission

We deliver the promise of the digital world to our customers. We make their innovative lifestyles possible. We do it all through the most reliable network and the latest technology.

Products & Services

myPlan Wireless (Mobile Data Plans)myHome Internet (Fios and 5G Fixed Wireless)Verizon Business Solutions (Private 5G and SD-WAN)Streaming & Perks (Disney Bundle, Netflix, etc.)Visible by Verizon (Prepaid Wireless)

Current State

Visibility Landscape

A high-level view of how Verizon Communications Inc. performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	—	—	—	—
Core5q Product/service category queries	—	—	—	—
Growth Areas3q Adjacent, aspirational & visionary	—	—	—	—

Competitive Landscape

Verizon Communications Inc.2 mentions

Google Fiber1 mention

J.D. Power1 mention

Downdetector1 mention

Spectrum1 mention

Optimum (Netflix)1 mention

T-Mobile (HBO Max, T-Mobile 5G Home Internet)1 mention

Xfinity (Peacock)1 mention

AT&T (AT&T Prepaid, Cricket Wireless)1 mention

T-Mobile (T-Mobile Connect)1 mention

US Mobile1 mention

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Verizon Communications Inc.'s AI visibility.

Key Findings

Strength

Securing the number one position for Enterprise IT Infrastructure Manager queries

Strength

Consistent presence in AI Overviews with a strong 2.5 average ranking

Strength

Top-tier performance in specialized prepaid network reliability searches

Recommended Actions

Develop and syndicate technical, content-rich guides specifically targeting remote-work connectivity for the 'Remote-First Tech Consultant' persona.

The current 0% mention rate among tech professionals represents a major missed opportunity to influence high-value individual subscribers.

Overhaul SEO and AI-structured data for home internet product pages to explicitly include keywords related to 'gaming' and 'high-bandwidth streaming'.

Competitors are currently capturing the home connectivity market in AI Overviews because Verizon's existing presence in this category is currently invisible in those specific query clusters.

Increase the depth of comparative reliability assets that focus on fiber-versus-5G performance benchmarks.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Home Connectivity And Streaming Setup(3 queries)

“what's the fastest home internet option that includes free streaming services like netflix or disney”

0/0 platforms mentioned

Core

“best 5g home internet providers for gaming and heavy streaming”

0/0 platforms mentioned

Core

The Remote-First Tech Consultant · Independent Software Consultant

“recommend gadgets to upgrade my home entertainment setup so i can cut the cable cord”

0/0 platforms mentioned

Adjacent

The Remote-First Tech Consultant · Independent Software Consultant

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

New York State Broadband Map

mapmybroadband.dps.ny.gov

Gov1 ref

Compare Fiber Optic Internet Providers In Your Area

highspeedinternet.com

Web1 ref

What Internet Service Provider would you suggest in NYC?

reddit.com

Forum1 ref

Top Fiber Internet Service Providers in the U.S. - Sequifi Blog

blog.sequifi.com

Web1 ref

Hey r/nyc, what's the best internet provider for New Yorkers? I ...

reddit.com

Forum1 ref

Compare Internet Providers in New York City - Allconnect

allconnect.com

Web1 ref

Internet Providers by Address | Find the Best Providers

ispreports.org

Web1 ref

Internet Outages Map - Cisco ThousandEyes

thousandeyes.com

Web1 ref

Downdetector - Check real-time service problems and outages

downdetector.com

Web1 ref

Measuring Fixed Broadband - Thirteenth Report

fcc.gov

Gov1 ref

Home | FCC National Broadband Map

broadbandmap.fcc.gov

Gov1 ref

How to Use the FCC’s National Broadband Map - BDC Help Center

help.bdc.fcc.gov

Gov1 ref

2024 U.S. Residential Internet Service Provider Satisfaction ...

jdpower.com

Web1 ref

2024 Fiber Internet Consumer Study: Key Insights on How ...

fiberbroadband.org

Web1 ref

Best Internet Providers for Streaming Perks - HighSpeedInternet.com

highspeedinternet.com

Web1 ref

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned March 16, 2026.